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Shipping Information

The Shipping times mentioned below are estimates for orders that we have in our inventory and are not guaranteed . Shipping to the USA or other international locations may be delayed due to national customs organizations. These delays are not included in the shipping estimates mentioned and are out of our control.

If you have a specific shipping / delivery deadline, please call or email us, to make sure we have the item that you would like to order in stock.

Custom orders or orders for items that we don’t have in our inventory, or don’t have the exact size in stock, will take longer. It usually takes 2 – 4 weeks depending on the individual item and artist, to have individual items carved. Custom orders may take somewhat longer.

International Shipping - items may be subject to customs processing depending on the item's declared value.

Sellers set the item's declared value and must comply with customs declaration laws.

As the buyer, you should be aware of possible:

- delays from customs inspection.

- import duties and taxes which buyers must pay.

- brokerage fees payable at the point of delivery.

Your country's customs office can offer more details.

Regular Shipping:

We usually use Canada Post services without tracking information for our regular shipping option. The delivery standards for surface/air shipping are usually 2 - 9 business days (Canada), 5 - 12 business days (USA), 6 - 35 business days (Europe) and 6-35 business days to the other continents. If your shipping address is remote, delivery times may increase. These delivery standards are estimates and are not guaranteed.

Canada Post International Parcel Surface or Priority Worldwide Express Shipments:

If you would like to find a faster priority / express shipping service, than the ones mentioned in the shopping cart, or if shipping times are less important than the cost, please contact us for a custom shipping quote. Delivery dates mentioned below are approximations that do not include delays due to International Customs or unforeseen circumstances. The delivery standards for Priority™ Worldwide( Usually through FedEx ) are usually 2-3 business days (USA), 3-5 business days (Europe) and 4-6 business days to the other continents. The delivery standards for International Parcel Surface can be up to 7 weeks. If your shipping address is remote, delivery times may increase. These delivery standards are estimates and are not guaranteed.

Canada Post shipping services with tracking numbers can be tracked at the following website: http://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1